Returns & Exchanges
We want you to love your scent. If you are not completely satisfied with your purchase, you may return unused candles within 30 days of delivery.
1
Initiate Request
Email our support team with your order number and the reason for the return.
2
Pack Securely
Place the unlit candle in its original packaging to prevent breakage during transit.
3
Ship It Back
Affix the provided prepaid shipping label and drop the package at any authorized carrier location.
4
Receive Refund
Once inspected, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing